IS-244.B: Developing and Managing Volunteers

This study guide includes all correct answers for IS-244.B: Developing and Managing Volunteers Course Overview. The goal of this course is to strengthen abilities to prepare for and manage volunteers before, during, and after a severe emergency or major disaster.

This course will:

Provide strategies for identifying, recruiting, assigning, training, supervising, and motivating volunteers.
Include discussion of spontaneous volunteers as well as those affiliated with community-based, faith-based, and nongovernmental organizations (NGOs).

Course Objectives: At the completion of this course, participants should be able to:

Identify situations in which volunteers can be a useful addition to response and recovery operations.
Define skill and knowledge requirements for volunteers.
Develop a volunteer program that includes strategies for recruiting and managing volunteers within the whole community.
Develop a plan for setting up a Volunteer Reception Center.
Identify special issues involving the use of volunteers.

Primary Audience: This course is for emergency managers and related professionals working with all types of volunteers and coordinating with voluntary agencies.

Prerequisites: None

CEUs: 0.4

For more information regarding this course please visit https://training.fema.gov/is/courseoverview.aspx?code=IS-244.b.