Use Policy

This page explains how information is collected and used, website policies, delivery procedures, and the terms associated with our affiliate program and confidentiality requirements.

What Information Do We Collect?

We collect information from you when you place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, or payment information.

What Do We Use Your Information For?

Information collected from you may be used for purposes including:

• Personalizing your experience and responding to your individual needs.
• Improving our website and its offerings based on information and feedback.
• Improving customer service and responding to support requests.
• Processing transactions and delivering purchased products or services.
• Sending information and updates pertaining to your order.

How Do We Protect Your Information?

We implement security measures designed to protect personal information when you place an order or enter, submit, or access personal information.

We use secure payment processing and security measures designed to protect sensitive information during transactions.

Payment information is handled through our payment providers and is not intended to be stored directly on our servers.

Do We Use Cookies?

Yes. Cookies are small files that a website or service provider transfers to your computer through your web browser, when permitted, to recognize your browser and remember certain information.

Cookies may be used to help process shopping-cart activity, support advertising functions, and compile aggregate information about website traffic and interaction.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer personally identifiable information to outside parties except as necessary to operate our website, conduct our business, process transactions, provide services, or comply with applicable legal requirements.

Trusted third parties that assist with website operations, business services, payment processing, or customer service may have access to information as necessary to perform those services.

Third-Party Links

Our website may include links to third-party products, services, or websites. These websites have separate privacy policies and practices. We are not responsible for the content or activities of third-party websites.

Delivery

How do I ensure delivery of my product?

Our policies include security and fraud-prevention procedures designed to help protect customers and the business.

Customers may be required to provide information necessary to verify an order or address. Verification requests are handled through the information provided during the order process.

Study guides are generally delivered electronically to the e-mail address associated with the order. Delivery times may vary depending on order processing and verification requirements.

By completing checkout, you agree to the applicable legal notices, policies, checkout terms, and conditions presented during the purchase process.

Use of Information

Please refer to the applicable Terms and Conditions and Privacy Policy for additional information regarding the use of information.

Your Consent

By using our site, you consent to the applicable privacy policy and website policies.

Affiliate Program / NDA Policy

Affiliate Program terms and policies apply to participants in the affiliate program.

By participating in the affiliate program, you agree to the applicable terms of use and confidentiality requirements.

Visit the Affiliate Portal →

Confidential Information

Confidential Information may include technical, business, financial, marketing, operational, customer, and other proprietary information that is not generally known about the Company or its business.

Examples may include methods, processes, formulas, systems, techniques, computer programs, research projects, business plans, customer lists, pricing information, financial information, marketing plans, production information, and operational plans.

Confidential Information may exist in documents, electronic files, photographs, videos, links, or other forms of business information.

NDA & Confidentiality Obligations

Participants agree that confidential information is to be used only as necessary for authorized business purposes and should not be disclosed or used for personal benefit or for the benefit of another person or entity.

Participants agree to take reasonable steps to prevent unauthorized disclosure or use of confidential information and to notify the Company if they become aware of unauthorized use or disclosure.

Employment Terms

The source policy states that employment is for an indefinite term and is considered employment at will, subject to applicable law.

Privacy Principles

• Identify the purpose for collecting information.
• Use personal information only for specified purposes.
• Retain information only as long as necessary.
• Collect information lawfully and with appropriate knowledge or consent where applicable.
• Keep personal information accurate, complete, and up to date.
• Protect personal information with reasonable safeguards.
• Maintain transparency regarding privacy policies and practices.

We seek to maintain confidentiality and responsible management of personal information.

Changes to Our Privacy Policy

If we change our privacy policy, updates may be posted on this page. Customers should review the current version of the policy when using the website.

Important: This website is an independent educational resource and is not affiliated with, sponsored by, or endorsed by FEMA or the U.S. Department of Homeland Security.

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