IS-242.C: Effective Communication

Product Title: IS-242.C: Effective Communication

This study guide includes all correct answers for IS-242.C: Effective Communication Course Date 8/13/2021.

Course Overview

This course is designed to improve your communication skills. It addresses:

• Basic communication skills
• How to communicate in an emergency
• How to identify community-specific communication issues
• Using technology as a communication tool
• Effective oral communication
• How to prepare an oral presentation

Course Objectives

The course aims to achieve the following objectives:

• Identify factors that contribute to and detract from effective communication
• Develop a strategy for ensuring that emergency communications meet the needs of the whole community, including those with access and functional needs
• Identify strategies for communicating effectively in emergency situations
• Identify strategies for improving your oral presentation skills

Prerequisites: None

CEUs: 0.8

For more information regarding this course, please visit https://training.fema.gov/is/courseoverview.aspx?code=IS-242.c.