IS-1115.a Claims Process for Agents FEMA TEST ANSWERS
This study guide includes all correct answers for
IS-1115.a Claims Process for Agents
Course Date
10/1/2019
Course Overview
Geared towards insurance agents and their role in the flood insurance claims process. The course focuses on preparedness, customer service, and things to know before, during, and after a client experiences a flooding disaster.
Course Objectives:
- Describe your role in preparing your clients for a flood loss
- Discuss the steps you can take to ensure your clients have adequate flood coverage
- Explain the steps of the National Flood Insurance Program (NFIP) claims process to your clients
- Prepare to act as an advocate on behalf of your clients
Primary Audience
Insurance Agents
Prerequisites
Recommended: IS-1101 Basic Agent Tutorial
CEUs:
0.2
For more information regarding this course please visit https://training.fema.gov/is/courseoverview.aspx?code=IS-1115&lang=en
