IS-775: EOC Management and Operations

This course describes the role, design, and functions of Emergency Operations Centers and their relationships as components of a multi-agency coordination system. The course contains disaster-related examples, activities and case studies that relate to EOC's and multi-agency coordination systems at the local, state and federal levels of government.

At the end of the course, students should be able to:

• Relate EOC operations to National Incident Management System (NIMS) requirements.
• Describe the role that EOCs play in overall multiagency coordination.
• Describe the relationship between the EOC and the on-scene Incident Command System (ICS) structure.
• Identify staffing, information, systems, and equipment needs at the EOC.
• Determine whether participants’ EOC organizations are conducive to effective coordination.
• Identify potential alternate locations suitable for EOC operations should the primary EOC facility become damaged or inoperable.
• Create a test, training and exercise plan for critical EOC operations. 
• Develop a strategy and schedule for reviewing EOC resource requirements and technology needs.

Additional Resources

In addition to this online course, there is a classroom course, G775, EOC Management and Operations, which offers two days of traditional training using an Instructor Guide, Power Points, Student Manual, exercises and activities and student- instructor interactive participation.