IS-42.A: Social Media in Emergency Management

The purpose of this course is to provide the participants with best practices including tools, techniques and a basic roadmap to build capabilities in the use of social media technologies in their own emergency management organizations (State, local, Tribal) in order to further their emergency response missions.

• Explain why social media is important for emergency management.
• Describe the major functions and features of common social media sites currently used in emergency management.
• Describe the opportunities and challenges of using social media during the five mission areas of emergency management.
• Describe best practices for using social media during the five mission areas of emergency management.
• Describe the process for building social media capabilities and sustaining the use of social media in emergency management organizations (state, local, tribal, territorial).