• IS-242.B: Effective Communication - FEMA Test Answers Official Site

IS-242.C: Effective Communication


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IS-242.C: Effective Communication

Course Date


Course Overview

This course is designed to improve your communication skills. It addresses: Basic communication skills; How to communicate in an emergency: How to identify community-specific communication issues; Using technology as a communication tool; Effective oral communication; How to prepare an oral presentation

Course Objectives:

  • Identify factors that contribute to and detract from effective communication.
  • Develop a strategy for ensuring that emergency communications meet the needs of the whole community, including those with access and functional needs.
  • Identify strategies for communicating effectively in emergency situations.
  • Identify strategies for improving your oral presentation skills.








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