This course is designed to improve your communication skills. It addresses: Basic communication skills; How to communicate in an emergency: How to identify community-specific communication issues; Using technology as a communication tool; Effective oral communication; How to prepare an oral presentation

• Identify factors that contribute to and detract from effective communication.
• Develop a strategy for ensuring that emergency communications meet the needs of the whole community, including those with access and functional needs.
• Identify strategies for communicating effectively in emergency situations.
• Identify strategies for improving your oral presentation skills.