FEMA IS-1115.A Test Answers & Study Guide | Claims Process for Agents FEMA

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This study guide includes all correct answers for

IS-1115.a Claims Process for Agents


Course Date

10/1/2019

Course Overview

Geared towards insurance agents and their role in the flood insurance claims process. The course focuses on preparedness, customer service, and things to know before, during, and after a client experiences a flooding disaster.

Course Objectives:

  • Describe your role in preparing your clients for a flood loss
  • Discuss the steps you can take to ensure your clients have adequate flood coverage
  • Explain the steps of the National Flood Insurance Program (NFIP) claims process to your clients
  • Prepare to act as an advocate on behalf of your clients

Primary Audience

Insurance Agents

Prerequisites

Recommended: IS-1101 Basic Agent Tutorial

CEUs:

0.2

For more information regarding this course please visit https://training.fema.gov/is/courseoverview.aspx?code=IS-1115&lang=en

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